Privacy Policy
Last updated: August 24, 2026
Privacy Policy Details
This Privacy Policy describes how Drain Cleaning Costa Mesa ("we," "us," or "our") handles the information you share with us when you visit draincleaningcostamesa.com (the "Site"), request a quote, or contact us about a drain cleaning job. Using the Site or reaching out to us means you're agreeing to the practices described below.
Information We Collect
We collect information you choose to give us, plus a small amount of automatic technical data:
- Contact details — your name, phone number, email address, and service address — whether submitted through our online contact form or given to us over the phone.
- Job details, such as a description of the drain or plumbing issue you're calling about, a preferred appointment window, or any notes and photos you choose to share.
- Basic site usage data, like browser type, device type, and pages visited, collected automatically through our web host's standard server logs.
How We Use Your Information
We use what we collect to:
- Respond to your request and put together an estimate.
- Schedule and carry out the drain cleaning service you're requesting.
- Follow up with you about an appointment, a quote, or a job we've already completed.
- Keep accurate service and billing records.
- Meet our legal and tax obligations.
How We Share Your Information
We don't sell your personal information. We share it only with:
- The technician assigned to your job, so they know where they're headed and what to expect.
- Our website host and form-processing provider (Netlify), strictly to keep the Site running and get contact form submissions to us.
- Government or legal authorities, only if we're required to by law.
Cookies & Analytics
The Site currently uses only the minimal cookies it needs to function. If we add analytics or advertising tools in the future, we'll update this section to explain exactly what they collect and how.
How Long We Keep Your Information
We hold on to contact form submissions and job records for as long as makes sense for running the business — think warranty claims, repeat service calls, and standard tax recordkeeping — and not longer than that.
Your Choices
Want us to update or delete what we have on file for you? Contact us using the details below and we'll take care of it, aside from anything we're required to keep for legal or tax reasons.
Children's Privacy
This Site isn't directed at children under 13, and we don't knowingly collect information from anyone that age.
Changes to This Policy
If this policy changes, we'll post the update here with a new "Last updated" date at the top.
Contact Us
Questions about this Privacy Policy? Reach us here:
-
Address351 W Bay St, Costa Mesa, CA 92627
-
Phone(949) 730-0856